M.A.C COVID-19 UPDATE MARCH 19

Update for clinic hours March 19th until April 6th.

Dear M.A.C families,

Please note the changes to our clinic hours during the current pandemic. These changes will be effective from today March, 19th. 
Monday – Friday: 10 am – 4 pm
Saturday: Closed.

Please note the following hospital changes to help us keep our staff, clients and community safe.

We will be keeping our front door locked. If you are at the clinic to collect food or medication. Please call us at 905 208 9933 to process your invoice and a member of our team will bring your food or medication to you. If you are unable to pay over the phone, please advise a member of our team and we will bring the debit machine to you. During this time we request you to use payment methods other than cash.

We will be limiting any appointments (resuming March 30th) to medical and urgent appointments. Please call the clinic when you arrive for your appointment as we will examine patients in their cars when possible. We will be utilizing telemedicine during this time and our phone lines and email are regularly checked, please do not hesitate to contact us if your pet is unwell.

Remember that the M.A.C MyVetStore offers home delivery and we are waiving the $10 delivery fee for all orders of $100.

Our phone lines are open as usual and we are regularly checking our email. Our team is working to ensure you and your pet are supported during this difficult time. Please do not hesitate to contact us at 905 208 9933 or reception@macvets.com

Thank you for your patience and understanding. Keep safe M.A.C Family

Sincerely, Mac Animal Clinic