During these uncertain and constantly changing times we have continuously been reviewing our hospital policies. Updates are coming to hospital staff hourly, from Ontario Public Health, the College of Veterinarians Ontario and the Ontario Veterinary Medical Association. 

We are trying our best to care for our patients while also supporting our staff due to the current pandemic we will be shortening the clinic hours. 
This week we have made the very difficult decision to make the following changes to our clinic hours.  
As of Wednesday March 18 2020 – Friday March 20 2020 10 am – 4pm  
Saturday March 21 2020 10 am – 12 pm. **Please note the clinic is now closed on Saturdays until further notice**

Our staff are coming into work to ensure our patients and clients are cared for, but please take the necessary precautions to maintain their safety. 

As Dr. Mac is in self quarantine, we are not currently offering appointments. However, Dr. Mac is available via telemedicine and will continue to support her patients remotely via email or the phone. If you have concerns about your pet please call or email the clinic as you normally would. Dr. Mac is anticipated to be able to see only emergency appointments as of March 30th, this is dependent upon the ongoing pandemic recommendations. 

All routine appointments and elective procedures have been postponed. 
Please only bring the minimum number of family members to the clinic. 
If you are unwell or have recently been out of the country, please do not enter the clinic. 
Take advantage of home delivery, online ordering and prepayment. Please also consider calling the clinic before hand to pay over the phone to promote social distancing. 
When you arrive at the clinic, please call us to let us know you are here so we can minimize the people in the clinic or deliver the items to your car. 

Based on recommendations from the Ontario Government and other governing bodies we will post our shortened hours for next week within the next 72 hours. We will continue to remain in close communication with our M.A.C family based on the new recommendations.

Sincerely,
Mac Animal Clinic