COVID-19 UPDATE APRIL 6 2020
**Veterinary services are essential but urgent care only**
The province has made revisions to the list of essential workplaces. Veterinary medicine remains an essential service, permitted to deliver URGENT CARE only, as indicated in the list of essential workplaces provided by the Province of Ontario on April 3, 2020.
The list also provides permission for services including the sale of medication and pet supplies only through an alternative method of sale such as curb side pick-up or delivery, except in exceptional circumstances.
Therefore, we will only be accepting payment over the phone by visa card or e-transfer. Please call the clinic ahead of time to place your order at 905-208-9933. When you arrive, please call us again and we will bring your delivery to your car.
We will continue to provide urgent veterinary medical care for illnesses and injuries requiring prompt medication attention. Whenever possible we will continue to use telemedicine to keep our pets and clients safe. If your pet does need to be seen at the clinic, a member of our team will collect your pet from your car and communicate with you over the phone.
Please note under the government directive we have been instructed to not perform elective procedures, this includes spays and neuters. Preventative medicine may be necessary in specific cases and will be evaluated on a case by case basis. Please understand that ancillary services, such as grooming and nail trims are not essential services.
